Services

Identification

All patrons must present valid photo identification or a UW-Whitewater Community Borrower card in order to check out material from Andersen and Lenox Libraries.

UW-Whitewater Students, Staff and Faculty

Material may be checked out from the library's Circulation Desk with a valid UW-Whitewater ID card (HawkCard) or other valid photo identification. Please note that not all items listed below are available for check out at individual branch campus libraries. If you have questions, please contact the circulation desk at the location you wish to borrow an item.

Undergraduates

Students must be actively enrolled in courses to borrow items from the library or use the ILL services. 

Graduate Students

Students must be actively enrolled in courses to borrow items from the library or use the ILL and Document Delivery services. Document delivery service includes scanning of articles or book chapters for delivery as a PDF through the ILLiad system but can also include mailing of requested physical items to student's home address. The library will ship the items to your address at no cost to but the student is responsible for return shipping costs via the United States Postal Service. It is strongly encouraged to obtain a tracking number if you are mailing items back to the library and to ensure there is sufficient insurance should the package be lost or damaged during the shipping process. The notes field of a request should be used to identify student as grad students and include the proper shipping address to ensure efficient and prompt processing.

If you are a grad student who is still working on your thesis but not actively enrolled in courses, please contact the Access Services Department at circdesk@uww.edu or the InterLibrary loan coordinator at libill@uww.edu for instructions on how to gain access to materials to finish your research. 

Distance Education Students

Students who are enrolled in UWW online degree programs are considered Distance Education (DE) students. These students are eligible for the same services as on-campus students, as well as other services such as physical items from the library shipped to their home free of charge. Loan periods are the same for DE students as their on-campus counterparts; see undergraduate or graduate students above for loan periods.

Any questions or concerns about Document Delivery should be submitted to the ILL department at libill@uww.edu.

Faculty and University Staff

Faculty and Staff must be actively employed at either of the UW-Whitewater campuses to borrow items from the library or use the ILL services or document delivery. For newly hired faculty, your active status begins the day your contract officially starts. If you have questions about access prior to your official contract date, please contact the Access Services Department at circdesk@uww.edu. 

Emeriti

Retired professors granted emeritus status by their department will be granted borrowing privileges once the library is made aware of their status. A letter from the department chair may be sent to the Access Service Department, circdesk@uww.edu, as verification of status. If the emeritus has a valid Hawkcard with Emeriti status on the card, this will serve as proof.

If your account is allowed to expire, it may get withdrawn from the library's system and we will have no record of you as a patron with borrowing privileges. A record will have to be manually entered, this action will require the letter verifying status from department chair and a valid Wisconsin issued ID with current address.

Other UW School Affiliates

Visiting patrons from other University of Wisconsin schools may use their current "home" ID to check out materials. Materials checked out from the Library will need to be returned to the Library directly. Loan limits will be the same as if the borrowed item came from their UW campus library.

Community Borrower Card

Wisconsin residents 18 years or older with a valid Wisconsin driver's license or Wisconsin photo ID may purchase a Community Borrower Card. You will need to provide current address information at time of registration. Community Borrower Cards are not offered to current UW-Whitewater affiliates.

There is an annual fee of $10 due at time of registration. You may choose to pay for 3 years for $25. A $3 fee is charged for replacement cards. Fines and Fees apply for all item types checked out under a Community Borrower account, please visit the Fines and Fees policy page for details. To obtain a Community Borrower card please visit the circulation desk in Andersen Library on the Whitewater campus. We can accept cash or check for annual fees, replacement cards, or fines.

Books and media can be requested online and held for you at the Circulation Desk with these quick steps:

1. Locate your desired item(s) through Research@UWW
2. Sign-in with your NetID or library account
3. Select “Request” under Request Options
   
4. Wait for email confirmation that your item is ready for pick-up

Interlibrary Loan (ILL)

• Request books and videos from other UW libraries or libraries outside the UW-System.
• Journal article requests.
• Book chapter requests.
• Receive items in 3-7 business days.
  • Article & book chapter turnaround is 1-4 business days.
  • Items that are harder to locate may take longer than times listed.
• FREE!
• Read more about ILL

Andersen and Lenox Libraries have various types of equipment available to borrow. Below is a list of types of equipment offered. Most but not all equipment is offered at each library so please do not hesitate to call the circulation desk if you have any question about what is available at that campus library or the loan period for equipment types; 262-472-5511 for Andersen Library at the Whitewater campus or 608-758-6533 for Lenox Library at the Rock County campus. 

• Calculators - a variety from Scientific, Graphing, and Finacial are available for 3-day loans.
• Cameras -both video and "point and shoot" digital cameras available. Cameras may be borrowed for 7 days. Large and small tripods are also available for check out. There is an overdue fine of $5 per day for late returns.
• Drawing Tablets - Andersen Library has drawing tablets and additional pen tips available for 7-day loan.
• Digital Projector - projectors may be borrowed for a 3-day loan. They are available on a first-come, first-served basis. Set up instructions for the projector are attached to the unit.
• DVD Drives - DVD drives are available for an overnight loan. These drives can be used to read or write files. Please note that the write function will not work on the Library's public Windows-based workstations.
• iPads - have a variety of apps (scroll down to the Details section). iPads have a 30-day loan period.
• Laptops - PC and Mac laptops are available for a 30-day loan period. Laptops can be renewed 2 times by logging into  My Account. If you still need the laptop longer, please call (262-472-5511), email  (circdesk@uww.edu), or bring it to the Circulation Desk. Additional renewals will depend on availability. Both Windows and Mac computers are loaded with several browsers (including Lockdown), various media players, Microsoft Office and Adobe Creative Suite. Macs also have iLife. Laptops checkouts are available only to students and a Laptop Agreement form must be completed the first time, each semester, a laptop is borrowed.
• Miscellaneous Equipment - such as Dry erase markers, fans, HDMI accessory equipment and cables, headphones, phone charging cords, power strips, and USB flash drives are available for 4-hour checkouts.
• Microphones - are available for 7-day loans.
• Video Gaming - The Andersen Library has consoles of the major gaming platforms available for checkout. Each platform comes with all the cables required for a standard TV connection. Additional cables or specialty controllers may be available with certain video games. All video gaming equipment circulates for a 7-day loan period. Systems available:
  • Nintendo 3DS
  • Nintendo Switch
  • Oculus Go VR
  • Playstation Vita
  • Playstation VR
  • Playstation 3
  • Playstation 4
  • Playstation 5
  • Wii
  • Wii U
  • Xbox 360
  • Xbox Kinect
  • Xbox One
  • Xbox Series X

Renewals

Items may be renewed online by accessing your personal record.

1. Select My Accounts from the top right corner of any Library webpage.
2. Go to My Account Login

• • UWW Student Staff Login, login with your Net-ID and password.
  • Community User, enter your ID number and last name, and click the "Login" button.

A list of items checked out to you and the due dates will be displayed. To renew your materials, check the "Renew?" box to the left of each item and click the "Renew Items" button at the bottom of the page. You may renew your items provided another patron has not requested them or restrictions have not been placed on certain materials.

Recalled Materials

To ensure that all UWW Library patrons have access to its collections, the Library reserves the right to recall any materials after one loan period. This policy applies to all users: faculty, staff, and students. Patrons will be notified of recalled material, and in most cases the adjusted due date for recalled items will be either seven days (for general items) or three days (if item is needed for a class) after the date of recall. Overdue fines for recalled materials are $1.00 per day. Library privileges may be suspended if recalled material is not returned. If you have questions about this policy, please contact the Circulation Desk.

Returning Materials

Andersen Library - Library materials may be returned when the library is closed by putting them in one of two book returns at Andersen Library. One return is located directly outside the Library Circulation Desk in the lobby of the Andersen Library building. The other return is on the outside of the exterior doors on the west side of the Andersen Library building.

Lenox Library - Library materials may be returned when the library is closed but the campus is open by placing them in the dropbox in the lobby area of the building, before the library's entrance.

PLEASE NOTE: All equipment must be returned while the library is open by bringing it to the circulation desk. The dropboxes may not be utilized to returned borrowed equipment.

Fines & Fees

If  library materials are not returned or renewed by the specified due date some fines and fees may accrue. For more information on the library's Fines and Fees policy, please clck this link ot the policy pages for Fines and Fees. To avoid any fines or fees you can view and manage your due dates via My Account link from our website or contact the circulation desk at circdesk@uww.edu/ 262-472-5511. 

Print Reserves

Print reserves are held at the Circulation Desk and are organized by instructor. Patrons are asked to provide Circulation staff with the instructor's name and item title when requesting materials. Fines for overdue reserves are $0.25 per hour per item for 3 hour loans and $1.00 per item per day for 3- or 7- day loans. Any Reserve items not returned seven days after the due date will be considered "lost" and will be billed for replacement.

Requesting Course Reserves

Instructors may request that items be placed on Course Reserve by submitting a Reserve Request Form, available online or at the Circulation Desk.

Requests should be submitted at least five business days before the material will be used for class. Instructors may designate the checkout period for each item: 3-hour, 1-day, 3-days, or 7-days. If more than one faculty member has the same item on reserve, the checkout period defaults to the shortest requested time. Items specified as 3-hour check out may not leave the library.

Instructors may place items from Andersen Library's collection or their own personal items on reserve. The library assumes no liability for personal items placed on Course Reserve. Materials owned by another library may not be placed on reserve. If you have any questions regarding Course Reserve services or policies, please contact the Reserve Department at reserve@uww.edu or Andersen Circulation Desk at circdesk@uww.edu (262-472-5511).

Media & Materials Booking

Staff may also reserve or "book" materials such as videos, curriculum tools, and other items from the libraries collections to be shown in class by filling out the Media & Materials Booking Form. The material will be retrieved and held at the Circulation Desk on the date you designate. Please place your requests at least three weeks in advance.

Linking Articles from Online Databases

In most cases direct links for articles in library databases can be created for your course materials. Students will need to enter their Net-ID and password to view the linked materials. Additional instruction can be found at Libguides.

For additional assistance on course reserves for the UW-Whitewater campus, contact either the Andersen Library Reserve Desk (262-472-1021) or Andersen Library Reference Desk (262-472-1032). If you have questions or need assistance with course reserves on the UW-Whitewater at Rock County campus please contact Lenox Library (608-758-6533).

Syllabi

Instructors of every course are required to submit an updated syllabus every semester. Instructors have the option of uploading a PDF online or turing in a paper copy to the Library. Paper copies can be turned in at the circulation desk or sent to the Access Services Librarian via house mail. The hard copies will be kept on the reserves shelf for a year and then will be turned over for retention by the Archives and Area Research Center. For more information about the University's policy on for syllabi go to Instructions for Online Syllabi.