Computing Service Guidelines
What is expected of ResNET users:
- Students provide their own working computer for use in their room that conforms to the minimum hardware specifications.
- Students will register necessary devices to mydevices.uww.edu when needing to connect to wired internet or if it is a gaming system or TV/multimedia device. Instructions are available at the IT Services KnowledgeBase.
What we offer:
We will provide means to connect to the internet (equipment not included). Wireless network connectivity is available throughout the Residence Halls. Wired network jacks are available for use in rooms. Some rooms have wall-based wireless access points that can also be used as hardware jacks (located on the bottom of the access point). Rooms without wall-based acces points have data jacks available for activation, one per student, upon request through the Housing Portal.
For ResNET policies see the ResNET Acceptable Use Policy.
What we will try to do:
- We will help students access university email, all university systems, like Canvas and WINS, reset passwords, connect to eduroam Wi-Fi, troublehoot Duo, and Duo.
- We will assist students in resolving network connectivity issues.
- We will notify and assist you in resolving the any issues with compromised accounts or computers.
Labs
Information pertaining to the computer labs in the Residence Halls is available here.
General notes:
University Housing Technology Services are a privilege, not a right.
University Housing is not responsible for any service interruptions. The campus network availability may change without prior notice.
Use of or connection to ResNET constitutes acceptance of ResNET policies. Any violations of these policies can result in disciplinary actions as described in the University Housing Living Guide, as well as the immediate loss of network access, including internet access.
Any other questions that you have can be answered via phone at 472-3233 or e-mail.