Information Technology Services

Net-ID and Account Management

UW-Whitewater students and employees are assigned a unique Net-ID. Your Net-ID is the username you’ll use to access university technology resources.

  • Students receive their Net-ID when they apply to the university.
  • Instructors and Staff receive their Net-ID when they are entered into the HR system. Once a Net-ID is created employees can start using campus services (e.g. email).

The first time you use your Net-ID, you will be prompted to answer security questions and will have to reset your password. Passwords expire every 360 days and you will receive email reminders to reset your password.

Forgotten password reset instructions are available at Net-ID password recovery (reset).

To activate your account or change your password when you know it, visit our password page.

Students
Instructor
Staff
Activate / Reset Net-ID Password

Net-ID Features

  • Single username and password provides access to all university technology resources.
  • Pre-define your security questions to enable self-serve password resets.

Getting Started with your Net-ID

  • Students will have access when the application comes in. As long as the student is enrolled in one course, the service will not be removed.
  • If the application is denied, the student withdraws before enrolling or never enrolls, the services will be deprovisioned.
  • When a student applies, they receive an email account and have email service. If a student enrolls in classes, their email service continues. 
  • If a student does not enroll in classes, their email service will be terminated at the end of the application window. Unenrolled applicants will not receive notice before their email service is turned off. 
  • Students have access to the services after their first term is activated. A student can tell the term is activated if they are able to enroll in courses for the term.
  • If a student has graduated, services will be removed after the last active term is complete and the degree is posted.
  • If the student is dismissed or discontinued, the services will be removed after the last active term. This will enable students with incompletes to maintain services while completing their courses.
  • Students have access to these services on the first day of their first term.
  • Suspended students are immediately removed from the Whitepages.
  • Student access will be removed after their last active term. If a student has a dismissed or discontinued status, the student will be removed if they are not actively enrolled in a course by the census date.

Students who have graduated or completed will receive lifetime access to the services with a green checkmark in the "Completed" column below. Graduates retain access to email for 6 months post-graduation. 

Services Prospective Applicants Admitted Active Completed
AV Checkout / Library Tech Checkout
Yes
Antivirus Yes
Canvas Yes
Computer Labs / Printing
Yes
Email Yes Yes Yes
Emergency Mobile App
Yes
Google Workspace / Office 365
Yes
Library Yes Yes
LinkedIn Learning Yes
Net-ID Yes Yes Yes Yes Yes
Streaming.uww.edu (Rev) Yes
Whitepages Yes
WINS / Nelnet Yes Yes Yes Yes Yes
Wireless Network / VPN
Yes Yes
  • Net-IDS are created after an employee is hired. No services are offered to applicants.

Most technology services are enabled for employees upon their date of hire. All campus employees receive subscriptions to LinkedIn Learning, Office 365 for their personal computers at no charge.

Role-Specific Services

The level of access to campus business systems is determined by the individual's role. Employees who change positions, but remain at UW-W will have their access levels adjusted upon entering their new role. Some services may require the use of multi-factor authorization (MFA). Learning Technology services include access to integrated tools such as Turnitin, Respondus, Clickers (student response system), and other instructional tools. If you require access to an additional network drive or folder, you can submit a self-service request, or contact the Help Desk.

UW-Whitewater employees who leave the University prior to retirement do not retain access to technology services.  Copy all personal and authorized files you wish to retain prior to leaving the University. Access to network storage is discontinued after employment ends. Access to email will generally be retained for approximately 120 days after separation. DUO MFA will also need to be used during this period of time. An individual's access to sensitive data may affect the length of time their account remains active. Office 365 subscriptions used on personal devices will expire within 30 days of ending employment. 

Emeritus or Retired Employees

Emeriti faculty and retired employees retain the technology services with a green checkmark in the columns below for their lifetime.

  • Retaining access to email is contingent upon resetting your Net-ID password every 360 days. Inactive email accounts (those with expired passwords not updated in over a year) will be closed, and emails in those accounts will not be retained. 
  • At this time, DUO MFA is generally needed for 120 days after separation. Physical FOBs are considered departmental equipment and should be returned, and an alternative method of MFA can be set up.
  • Access to network storage is discontinued after active employment ends. Copy all personal files and other data you wish to retain prior to leaving the University
  • Office 365 subscriptions used on personal devices will expire within 30 days of ending employment.
Service / App Job Applicant Current Employee Former Employee Emeritus Retired
Antivirus Yes
Email Yes Yes Yes
Emergency Mobile App
Yes
Google Workspace / Office 365
Yes
Learning Technology (including Canvas) Yes
Library Yes Yes Yes
Linkedin Learning Yes
Net-ID Yes Yes Yes
Network Drives
Yes
WINS / TouchNet *
Yes
VPN
Yes Yes Yes
Whitepages
Yes
Wireless Network
Yes Yes Yes

How-to Guides and Training

Related Policies & Agreements

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