Canvas FAQs
CATLST frequently recieves questions regarding Canvas and its suite of features. Canvas is UW-Whitewater's Learning Management System (LMS). You may choose to use Canvas to post course materials, build assignments and quizzes, and provide grades and feedback for your UW-Whitewater Courses. Below you will find a list of frequently asked questions that will help with some common issues that may occur in Canvas.
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Course schedules are determined by your department, and entered into WINS with the help of the Registrar’s Office. Information about upcoming semesters begins passing from WINS to Canvas after the student registration window opens. Even then, data is passed over night, and can sometimes take up to 48 hours before the changes are seen in Canvas.
Once they are in Canvas, your courses are typically visible on your Dashboard, which can be customized if something is not to your liking.
The answer to this question depends on what kind of support you are hoping they will receive. There are some things that are related to Canvas, like password reset, that they should be reaching out to our local Help Desk about. If they have questions about Canvas itself, they can reach out to 24-7 Support through the links on the login page.
If you are hoping to direct them to training materials, there is a getting started page available for students. This page has links to documentation, a YouTube intro, and even a full blown training course.
The answer to this question depends on what kind of support you are hoping to receive. There are some things that are related to Canvas, like password reset, that you should be reaching out to our local Help Desk about. If you have questions about Canvas itself, you can reach out to 24-7 Support through the links on the login page.
If you are hoping to get instructor specific training materials, there is a getting started page available for employees. This page has links to documentation, videos, a training course, workshops, and consultations.
One of the great things about Canvas is that everyone on campus can use it if they think it will help them do their job. Everything listed in the area about instructor specific support applies to you. It’s true that adjunct and tenure faculty are more likely to get their immediate needs met by that list, but the permissions you have in Canvas are not determined by your role on campus.
Depending on your position, a Department Chair may offer you a course template, or a manager may ask you to investigate how your department could consider using Canvas. No matter what you are provided by your own department, all employees are welcome to reach out about a consultation. Regardless of your role on campus, we will work with you to see if Canvas can help you.